FEATURED TESTIMONIALS

"I was feeling absolutely discombobulated with my email inbox. It was so unorganized it made me feel uncomfortable. Implementing the ARTT System has made such a big difference and now I follow it every day. I took the course right away and I went from over 4,000 emails in my inbox to about 20 per day. I LOVE IT!! LOVE IT!! LOVE IT! The Live Q&A session was a fantastic part of it as well. Sarah really helped me by listening to my issues, helping me organize my inbox just the way I needed it, specifically for my folders, which really put the info from the course together for me. The course really gave me the confidence to delete emails a lot more too!!" - Barbara Berger, Leppler Injury Law "I learned about Sarah’s course through a colleague at work at UCSF Nursing Department. My colleague said they had learned a lot and that their inbox was under control now. I also didn’t know much about Outlook or how to use it well, and the thought of facing my inbox each day was very stressful. I signed up for the ARTT® Premier Plan because my emails were out of control. Through the course and the Live Q&A, Sarah gave me great tips to make Outlook visually better and easier to read every day. After taking the ARTT® course, I feel so much better and am still learning every day. My inbox is much more under control and doesn’t make me feel as stressed as it used to. The biggest benefit was learning how to create the action folders. I only have up to 10 emails in my inbox at any given time. Now I know exactly what I have to do because it’s in my action folder. This is a great program that continues to provide resources (like the resource library with helpful videos) and tips that make my emails so much less stressful. I like the step-by-step instructions in the course that I can pause and then keep going when needed. The calendar portion was also helpful to see and use my calendar in a new way. One way was to start using color coding which I didn’t know about before the course. The Live Q&A events have been very helpful too. Sarah provided even more tips that added to the value of the course. I highly recommend ARTT® to anyone who uses email professionally and feels overwhelmed by it." - Sandra Blanco, UCSF Nursing Department "I cannot recommend Sarah and her ARTT system enough! Her system is easy to understand and implement. I have been able to keep my in box under control AND not miss important "to do's" and responses that could easily get lost. I took Sarah's webinar and then hired her for one-on-one coaching/clean up sessions. She really knows how to hone in on what's important to her individual clients. I send people Sarah's way and always look forward to working with her -- I know I'll get something valuable out of every interaction." - Jessica Natkin, Total Talent Design, Author of Let’s Coach All the Lawyers “This course is an A+! My inbox is so much better than it used to be. I can find things and have confidence that nothing is buried in the history. You should be really proud of this product” - An ARTT™ Email Productivity course taker - January 2022 Lara’s relationship with her email was making her feel extremely overwhelmed and her inbox had around six-thousand emails. Lara worked privately with Sarah to implement the ARTT Email Productivity System and to get more control over her inbox. Lara now feels more optimistic and has gotten her inbox down to an average of eighteen emails. Since implementing the ARTT System she has found it easier to locate emails and determine which need attention and which can be delegated or thrown away. - Lara Elfstrand, CEO, Little Elf Family Services “I’ve always been skeptical about workshops that claim to increase effectiveness and boost productivity. However, after getting a glimpse of Sarah’s talents on a Zoom meeting I decided to commission her services to see if she could tame my seemingly infinite inbox. I had no strategy to my emails; I had two folders: Inbox and Deleted Items. This made it exceedingly difficult to locate a specific email because everything was stuffed into one place. I’ve gone on like this for years, never thinking there could be a better solution. That’s where Sarah came in and saved me when I didn’t even know I needed saving. She took one look at my Outlook setup and got straight to work- creating folders and files and asking me how I wanted things set up and labeled so that it works for me. She cleared thousands of emails from my inbox and taught me skills that are now unconscious standards in my life. No longer do I come to work and dread opening Outlook. Now I can’t wait to tackle the day. I cannot recommend this woman enough. Get her while you can!” - Brittany Toth, Associate, Martin & Vanegas Law "Dr. Cristen Laird had way too many unread emails in her inbox and had no idea how to manage them. She felt like it was such a void of information and she avoided dealing with it; which is why she signed up for the ARTT Email Productivity System Workshop. Since implementing the ARTT System; Dr. Laird feels so much better. She still has some work to do to get it all cleaned up but now she knows how to do it and no longer feels overwhelmed. She sees that email is just a communication tool that there are effective ways in which to actively manage without feeling consumed by it. The biggest benefit Dr. Laird received was receiving permission to turn off the preview pane. It forced her to look at her email and decide on what to do with them on the first touch. Dr. Laird would recommend Sarah Tetlow of Firm Focus and her ARTT System to anyone who needs help with email management." - Cristen Laird, D.O., Laird + Laird Surgical Center "Robyn was feeling overwhelmed with the number of emails in her inbox and found that she was spending too much time managing it every day, which is why she signed up for the ARTT Email Productivity System Workshop. After attending Sarah’s ARTT System Workshop, she was able to get her inbox down to less than thirty emails. Robyn is still in the process of fully implementing the ARTT System; however, she now has more control of her inbox and has more time to focus on other tasks and projects. The biggest benefit Robyn received was learning a new way in which to structure her folder system to organize and prioritize email. Now she is able to quickly triage emails by making the micro decision of whether they can be archived immediately, to turn them into an action item, or delay the message. This makes her inbox much more manageable by having nothing (or very little) in her inbox before she begins billable work for the day. Additionally, Robyn sees the benefit in being able to capture billable time while managing emails through the ARTT System folder system. Robyn has already seen Sarah's ARTT System streamlining her workflow and the ARTT System has granted her more control of the nearly constant barrage of communication. Robyn recommends Sarah Tetlow of Firm Focus and her ARTT System to anyone who needs help with email management." - Robyn Christo, Esq., Epstein & Holtzapple LLP “The ARTT Email Productivity System is working beyond my expectations – in just one month, I’ve reduced my unsorted inbox from 9,000+ emails to just 1,875 emails and cut the sent folder by half!” - Deb Doyle | President of Stage2 Marketing "Nelly Spieler leads a successful IT audit team at a California-based CPA firm. Her email was giving her anxiety and the permanent sense of ‘not being done’ or feeling accomplished at the end of the day. Her inbox had over 11,000 emails before attending Sarah Tetlow’s ARTT Email Productivity System Workshop. After learning the ARTT System and applying the strategy, Nelly finishes her workdays with less than ten emails at the end of the day. She now feels as though time expanded and she can do so much more during the day and on the weekends. She doesn’t feel like she is running in a hamster wheel and constantly handling her work emails. ​ Nelly feels like she has a better sense of what to do with incoming emails. Instead of letting emails sit in her inbox, she now understands that an email correspondence needs to be archived, deleted, delegated, or she needs to take an action. Nelly has found attending the ARTT System Workshop and the private session to be a life-altering experience." - Nelly Spieler, Assurance and Advisory, Frank Rimerman, CPA

"This reminded me of working with a fitness coach. When I first joined the meeting, I was thinking "oh no, I don't really have time for this. I should be doing something instead of talking about what I should be doing." I was pleasantly surprised that, before the meeting was over, I had completed a major project that had been lingering, and I had been procrastinating about finishing for over two months! Thanks, Sarah!" - Benisa Berry, Mediator "I have been procrastinating for months on making progress on my big rock. But today I took 15 minutes and accomplished a lot and know what to do next. This is great! Thank you, Sarah!" - Marjorie Wallace, Attorney "Bring whatever productivity issues you are dealing with to Sarah. She helped me say no to activities that no longer interest me, to focus my attention on high priority tasks, and to feel more comfortable walking away from the office at the end of the day. Thank you, Sarah" - Corrine Bielejeski, Attorney “I enjoyed your webinar, ApPEERing Productive. I didn't think I'd learn much that was new, but I did! A key takeaway was having some cues to end the workday. I liked the suggestions you gave of concrete ways to end the day and put work aside. I also liked that you reinforced the idea that taking breaks and getting up and moving at regular intervals during the day can help with productivity. You have great energy and tailored the presentation very well to our group.” - Lorri Nicolini, Executive Assistant – Litigation at Wilson Sonsini Goodrich & Rosati “Loved your presentation on ApPEERing Productive today and gained some good information. Thanks again.” - Stacey Bales, Firm Administrator, McInerney & Dillon “The ApPEERing Productive presentation was time well spent.” - Diane Rames, Law Office Administrator, Gwilliam Ivary Chiosso Cavalli & Brewer “I can’t thank you enough for your presentation on ApPEERing Productive. It was so helpful and has provided me with many options to institute. I look forward to more presentations.” - Ann Eikenberry, Eikenberry Law Firm “Thank you for the valuable presentation. It was nice to hear from others who struggle with the same productivity setbacks I've had at home. I think the biggest takeaway was to practice discipline by having set focus time and set break time such as the Pomodoro theory.” - Attendee “I found value in your ApPEERing Productive presentation. I found it helpful to take time to analyze my strengths and weaknesses. I also found a greater understanding of what challenges my co-workers might be facing, leading to more effective techniques to help them overcome these hurdles. In addition to hearing from the 4 and 5 ranking people, it would have been interesting to hear a bit from the 1, 2, and 3 individuals to understand their challenges...opening the door to providing additional feedback to assist these individuals.” - Attendee “I thoroughly enjoyed your ApPEERing Productive presentation, especially hearing about the Pomodoro Method. I'm going to give it a try! 5 Stars.” - Cathy Reeves, Employee Relations “The presentation was very valuable. I especially liked the Gardener and Mechanic comparison and how a gardener needs certain environmental elements in order for the garden to flourish. When working from home, we also need certain elements in our environment as well.” - Francie Skaggs, Vice President of San Francisco Legal Professionals Association and Litigation Secretary “Sarah – thanks for the great presentation and for the idea with the “light” – will definitely try to employ that. I also have to do a better job at closing the door to our home office. I’m still working on getting better about staying focused.” - Attendee

“Great work, engaging material.” “This was a helpful session. I learned that it's not only the time taken away from my work to read a text on my cell, but also the time to bounce back from the distraction was very insightful! I would participate in a session with this speaker again.” “It didn't occur to me until after this course that distractions and interruptions are DIFFERENT. This was very helpful!”

“Thank you so much for your great presentation. Not only was it engaging, but that Brain Dump Exercise was invaluable. I found myself productive and focused on the tasks before me. I also ordered the time timer. Arriving today! Thank you. Thank you. Thank you.” - Jennifer McNeil Lozano, McNeil Lozano Law, Los Angeles, CA “Thank you for speaking at the AALA meeting today. I walked away with such great tips. I am now more aware of the constant distractions and working harder to stay focused on the task at hand. I also made my top three things to do tomorrow and blocked out that time. What a great session! Looking forward to seeing you in Florida.” - Elena Lopez, Atlanta & DC Office Administrator, Parker Poe “Sarah, your presentation today at WIC was so incredibly helpful in getting me back on track and productive. Some insights were new, others great reminders, but both were so needed having lost my way during the pandemic with so much coming at us now. I know using your principles will allow me to end my day more fulfilled by my work and the work accomplished and less frazzled! Thank you!!” - Elaine Hausman, Video Performance Coaching & Image Strategy Sarah presented "From Frazzled to Focused" to our firm. What an eye-opener! She helped us understand why so many of the ways we tend to organize ourselves are counter-productive (who knew that "multi-tasking" isn't actually the skill you think it is!!) and provided clear alternatives which I put into immediate use and have continued to use ever since. If you're struggling with time management (isn't everyone?!), her approach is novel and easy to grasp. I highly recommend her. - Heather Larrick, SPHR,SHRM-SCP, PHRca, CLM Executive Director, Mid-Sized Silicon Valley Law Firm "This was a great program. We all know what to do, but the demonstrated techniques will definitely help us all focus much better. Thank you very much." - Daniel Ballesteros, Managing Shareholder, Hoge Fenton “Before your presentation, I had no idea that a company like yours even existed. What a wonderful service you are providing and I will be spreading the word about you in my neck of the woods.” - Shirley Gilliam, Law Offices of Mark A. O’Connor "The resources and exercises during Sarah’s presentation were great! She was top notch and everything was so relatable. Sarah was my motivation for the day. I went back to the office and said ‘I will be productive.’" - Maggie Lopez, Litigation Legal Secretary, Jones Day "I was impressed that you were able to create a very open and supportive environment where attendees are free to learn new techniques and tools with the encouragement of like-minded people. You were a fantastic facilitator and delivered the workshop in a fun and yet professional manner. Thank you!" - Shannon Quigley, President Santa Clara County Legal Professionals Association Legal Assistant Law Office of Janet L. Brewer "Sarah is an amazing speaker and she offered our group of legal professionals great tips and tricks on time management. She engaged with us and her hands-on approach won us over. I highly recommend Sarah and her company, Firm Focus." - Jessica Urioste, CCLS Office Manager / Notary Public Brewer Offord & Pedersen LLP "Thank you again for such a wonderful presentation today. You can see from the evaluations that you hit a home run with our group." - Steven M. Morris, CLM, SPHR Director of Administration, International Law Firm "Thank you, Sarah. The size of the crowd was a testament to how timely and relevant your topic and the chord it struck; we don’t have a full house for every presentation!" - J. Ellen Pace, Senior Administrative Operations Manager, International Law Firm

"Loved that [Clayton and Sarah] shared real tips and tricks they use everyday.” - Attendee, Legal Marketing Association, Tech West Conference

“Sarah, I’ve been a Project Manager for too many years; more than I care to count. This information is fabulous.” Susan Schwartz, President, The River Birch Group

“Sarah Tetlow of Firm Focus is very organized. Sarah helped me better manage my email and, as a result, things are not falling through the cracks. We also were able to significantly improve managing the calendar as well. If you need to become better organized and increase your work performance, I’d recommend you contact Sarah today.” - Steven Edrington, CEO to multiple businesses “I’m really glad I didn’t put off working with you until after tax season.” - Anonymous CPA, 6-Month Focused Productive Plan Coaching Client “Thanks for a VALUABLE session this morning. I’m very encouraged by the thoughtful and practical points you covered. I can clearly attest to the fact that the changes we’ve discussed provide me with dedicated time in which to work. As a result, I am more effective and avoid sporadic attempts to get things done. You know I’m a HUGE fan of you and your work! Thanks VERY much for your thoughtful guidance on these critical matters!” - Anonymous Strategist, 3-Month Starter Productive Plan Coaching Client "Can't say enough about Sarah. She was a great help in my transition from a career in government service to the private sector. Her marketing instincts were uniformly productive and no detail escaped her notice. Highly recommended." - Phillip J. Kearney, Sr. Trial Counsel, Murphy, Pearson, Bradley & Feeney "The firm encouraged me to start focusing on my book of business and suggested I work with Sarah. She made the whole process flow easily and really expanded my horizons for what I am capable of. At the beginning, my life was busy and I did not have much time for expanding business. Sarah was great at recognizing and working with my time constraints. We put together a great plan that worked with my schedule. Sarah kept me on track while giving me the space that I needed. I look forward to another six months with Sarah where we can really put into action many of the goals we designed as a team. I'd recommend Sarah to anyone who is struggling with their time or business development needs." - Geoffrey Macbride, Associate with Murphy Pearson Bradley & Feeney “I began working with Sarah to improve my business development at the firm. During our six months together, Sarah helped me improve my messaging, strengthen existing and new relationships, and encourage me to expand my networking efforts. I'd highly recommend Sarah to any attorney who needs accountability and wants to "find more time" to develop their book of business.” - Christopher “CRU” Ulrich, Associate at Murphy, Pearson, Bradley & Feeney

"Thank you again for a terrific presentation. I can’t recall a presentation where I learned so much (that sticks) and was so fully engaged as I was this afternoon watching your impressive delivery on Zoom." - Arthur Rieman, Managing Partner, The Law Firm For Non-Profits

Wise comment: "Once you niche down, you know where your clients are." Too true! Also, inspiring that she closed down her former business to re-focus and laser-focus her business on her niche. "Thanks Sarah! I bet you are an AMAZING help and resource for you clients! " "Great session -- and so inspiring! It gives us all the courage to hone our talents to offer a specific service to our clients. By not being "the jack of all trades," we can actually be a star in one area and shine to those clients who need us!" "My favorite session of the conference!" "Best session I attended." "This panel was clearly very well planned" "What a great session! Fun, informative, and thoughtful!! Great job by ALL the speakers." "Love the panel layout. It was super informative. "

“The A.R.T.T Email Productivity System is working beyond my expectations – in just one month, I’ve reduced my unsorted inbox from 9,000+ emails to just 1,875 emails and cut the sent folder by half!” -Deb Doyle | President of Stage2 Marketing “I’m going over my notes now and am happy to know I can listen to your videos whenever I have a question. I learned a lot from you; you are a good trainer. I can tell you do it for a living because you are very professional, patient, informative, knowledgeable and know exactly how to assist your crowd and direct/answer their questions.” - Francine Baker, Retired from Livermore Laboratory "Thank you for your wonderful Zoom training. In a short amount of time, I learned so much about how to facilitate Zoom. You present in a methodical way that is easy to understand and non-threatening. I look forward to additional classes." - Robert Pomonis "Sarah is a productivity expert. She can and does provide attorneys with the tools needed to increase billable hours and reduce wasted activity. I recommend her productivity training to anyone looking to increase efficiency in the legal workplace." - Nicholas Larson, Advocate | Negotiator | Attorney at Law "From Day 1 at MPBF, Sarah personally provided me with valuable insight on ways to help improve my business development and strategies for remaining marketable to clients. At MPBF, Sarah led valuable educational seminars that provided legal staff and attorneys with tips on efficiency, productivity, time management, and work product. As a legal professional herself, Sarah has insight on the legal industry and is able to provide advice on the 'internal' elements that help keep firms running smoothly. Moreover, Sarah also has a keen awareness of the "external" factors bearing on legal professionals which she skillfully addresses with her learning sessions. I look forward to continue working with her, and highly recommend her." - R. Mick Rubio, Senior Associate Attorney at Clausen Miller P.C. "Great presentation by the way. I think if people actually stop to think about it, it will help them be more efficient/less stressed. You’re going to have to do a presentation on PowerPoint next!" - Nathan Jackson, Attorney at Liebert Cassidy Whitmore "I had the pleasure of working with Sarah for nearly two years. Sarah worked with me on business development and focused on productivity and efficiency training. Sarah is thoughtful, extremely organized and is great with helping people improve their productivity. I have had personal training sessions with her and I have attended her firm-wide efficiency trainings. Her trainings are useful, easy to implement, and she works well with all experience levels." - Tarah Powell-Chen, Corporate Counsel, Privacy and Marketing at Williams-Sonoma, Inc. "Sarah has a knowledgeable eye for marketing, productivity, and efficiency. And she graciously shares her expertise in an engaging and memorable way. Sarah gave me tailor-made tips, which were easy to put into action, and revolutionized my approach on organization. Beyond informative one-on-one discussions, she imparted her expertise at firm-wide presentations in an equally effective manner. Long after her presentation, I still have her takeaways engraved on my mind." - Daniel Vaknin, Associate Attorney at Macdonald | Fernandez LLP Efficiency "I had the pleasure of working with Sarah for over a year. Sarah and I worked together on business development, client outreach, and how to improve productivity and efficiency in the office. I cannot speak highly enough about Sarah's positive impact on the office. She was always extremely well organized, very knowledgeable developing targeted business development strategies, and she made a great impact on improving my productivity overall and the productivity of our entire law firm. Whether it is in a one-on-one session, or leading a presentation in front of the entire company Sarah's message was always well received, impactful, and lasting. She is a great resource for anyone looking to improve efficiency, and productivity in the workplace, or who is need of new, inventive, ideas on business development." - Pat Gillespie, Associate Attorney at Murphy, Pearson, Bradley & Feeney